ABTA have received an update from British Airways regarding their policy in relation to winter storm Juno which could cause some disruption to travel in the East Coast of the USA.
Please see below:
British Airways Update
USA Winter storm Juno – Update 2
The East Coast of The United States and the surrounding region has snow forecast over the next few days, British Airways services to the United States remain operational but customers may be disrupted.
Advice for British Airways 125 ticketed customers whoseBritish Airways (BA), American Airlines (AA), US Airways (US), Iberia (IB) or Finnair (AY) flight is still operating.
ABE (Allentown), ALB(Albany) AVP (Scranton) BDL (Bradley Int.) BGR (Bangor Int) BOS (Boston)BTV (Burlington) BWI (Washington) DCA (Regan National)EWR (Newark)HPN (Westchester County) HVN New Haven) IAD (Washington) IPT (Williamsport) ISP (Islip) JFK (New York) LGA (La Guadia) MDT (Harrisburg) MHT Manchester Boston Regional) PHL (Philadelphia) PVD (Providence) PWM (Portland) SCE(State College) SWF (Newburgh)
Tickets issued by: 26 January 2015
Ticket Travel dates: January 26, 2015 – January 27, 2015
New Travel dates: January 25, 2015 – January 30, 2015
Rebook onto a BA, AA, US, IB or AY operated flight into the same class or lowest available in the same cabin
• one involuntary ticket change allowed
• Use same guidelines for any BA connecting flights in LON
• These guidelines are also available for our Trade partners to Invol reissue tickets
For customers on cancelled flights, all options from the standard Customer Handling Guidelines will be offered.
Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. British Airways reserves the right to withdraw guidelines at any time.
The ABTA Destination Services team will continue to monitor and provide updates as appropriate.